Effective Date: August 1, 2026

Privacy Policy

How Meduzzen Voice collects, uses and protects your information

1. Who We Are

Meduzzen Voice is an AI-powered voice automation platform registered in Ukraine. We provide businesses with tools to automate inbound and outbound phone communications.

Contact: info@meduzzen.com

2. Information We Collect

Account information: name, email address, company name, billing details
Usage data: call logs, call durations, campaign statistics, platform activity
Technical data: IP address, browser type, device information, cookies
Call content: transcripts generated through our platform

3. How We Use Your Information

To provide and improve the Meduzzen Voice platform and services
To process payments and manage your subscription
To send service-related notifications and updates
To ensure platform security and prevent fraud
To comply with legal obligations

4. Data Storage and Retention

Your data is stored on secure servers. We retain account data for the duration of your subscription and up to 12 months after account closure, unless a longer retention period is required by law.

5. Third-Party Sharing

Data Sharing Notice

We do NOT sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared only with:

Infrastructure providers necessary to operate the platform (under strict data processing agreements)
Law enforcement when required by applicable Ukrainian or international law

6. Cookies

We use essential cookies for authentication and session management, and analytics cookies to improve platform performance. You may disable non-essential cookies in your browser settings.

7. Your Rights

Under applicable data protection law, you have the right to: access, correct, delete, or export your personal data. To exercise these rights, contact us at info@meduzzen.com.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users of material changes via email. Continued use of the platform constitutes acceptance.

9. Contact

Meduzzen Voice — info@meduzzen.com